Community Guidelines

Name of code

Community Guidelines

Originator of code

Amazon Store

Country

International

Original language

English

Year of creation

N/A

Type of code

Media users

Main frame of accountability

Market

Transparency

Public

Legal and regulatory context

Mandatory (Digital Services Act)

Implementation and enforcement

Procedural

Diversity

Yes

AI/automation

Yes

Abstract

This Code comprises the Community Guidelines of Amazon, a US-American global e-commerce company that offers a wide range of products and services. With over 45 million users in the EU, the Amazon Store is designated as a very large online platform (VLOPS) by the European Commission and must comply with the strictest rules of the Digital Service Act (DSA). For instance, systematic risks such as illegal content, public safety and health, protection of minors and fundamental rights such as freedom of expression, media freedom and pluralism, discrimination and consumer protection must be taken into account by the platform. The Code applies to all users of the community while dealing with content that is not allowed and the consequences of violations.

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