Guide for Risk and Crisis Communication for Specific Target Groups [Handreiking risico- en crisiscommunicatie specifieke doelgroepen]

Name of code

Guide for Risk and Crisis Communication for Specific Target Groups [Handreiking risico- en crisiscommunicatie specifieke doelgroepen]

Originator of code

National Coordinator for Security and Counterterrorism & Ministry of Health, Welfare and Sport [Nationaal Coördinator Terrorismebestrijding en Veiligheid & Ministerie van Volksgezondheid, Welzijn en Sport]

Country

The Netherlands

Original language

Dutch

Year of creation

N/A

Type of code

Public institutions

Main frame of accountability

Political

Transparency

Public

Legal and regulatory context

Non-Mandatory

Implementation and enforcement

Voluntary

Diversity

Yes

AI/automation

No

Abstract

In the case of a nationwide crisis, the government wants to keep the entire nation informed about what happened, what is going to happen and what people can or should do. However, reaching everyone in the Netherlands quickly and properly is a major challenge and some groups are not always reached sufficiently by the government. Therefore, the Dutch Ministry of Health, Welfare and Sport (VWS) and the National Coordinator for Counterterrorism and Security (NCTV) created The Guide for Risk and Crisis Communication for Specific Target Groups aimed at policymakers, (crisis) communication advisors and other interested parties. The Guide consists of information and tools for creating communications for specific audiences when dealing with a crisis situation.

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