Quality standards handbook [Qualitätsrichtlinien/ Manuel Qualité]

Name of code

Quality standards handbook [Qualitätsrichtlinien/ Manuel Qualité]

Originator of code

Radio Fribourg

Country

Switzerland

Original language

German/French

Year of creation

2017

Type of code

Journalism

Main frame of accountability

Market

Transparency

Public

Legal and regulatory context

Non-mandatory

Implementation and enforcement

Voluntary

Diversity

Yes

AI/automation

No

Abstract

The “Quality Standards Handbook” (“Qualitätsrichtlinien/ Manuel Qualité”) of RadioFribourg is a handbook that describes the organizations’ quality management system. It different section explain how the radio station operates in terms of managing tasks, roles among the workforce, production of documents and recordings, risk management, processing of performance indicators as well as feedback from listeners, advertisers, employees and other interested parties. 

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