Manuel, Quality in the Media, Handbook [Manuel, Qualität in den Medien/La qualité dans les médias]

Name of code

Manuel, Quality in the Media, Handbook [Manuel, Qualität in den Medien/La qualité dans les médias]

Originator of code

TX Group (Tamedia) [TX-Gruppe (Tamedia)/Groupe TX (Tamedia)]

Country

Switzerland

Original language

German/French

Year of creation

2017

Type of code

Journalism

Main frame of accountability

Market

Transparency

Public

Legal and regulatory context

Non-mandatory

Implementation and enforcement

Voluntary

Diversity

No

AI/automation

No

Abstract

Quality in the Media. Handbook (Qualität in den Medien. Manuel / La qualité dans les médias. Manuel) published by TX-Gruppe (Tamedia) / Groupe TX (Tamedia) / TX Group (Tamedia) is a handbook for the regular quality monitoring of all the Group’s media. The fundamentals of quality monitoring are described in four key sections: (i) compliance with journalistic standards; (ii) the enhancement of journalistic value; (iii) feedback mechanisms from readers, stakeholders, and experts; and finally, (iv) the internal organisation and the anchoring of the quality process in the newsroom. The framework aims to uphold high levels of journalistic integrity and to meet high standards of quality and relevance, as well as to encourage improvement through constructive feedback and internal accountability.

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