Abstract

Quality in the Media. Handbook (Qualität in den Medien. Manuel / La qualité dans les médias. Manuel) published by TX-Gruppe (Tamedia) / Groupe TX (Tamedia) / TX Group (Tamedia) is a handbook for the regular quality monitoring of all the Group’s media. The fundamentals of quality monitoring are described in four key sections: (i) compliance with journalistic standards; (ii) the enhancement of journalistic value; (iii) feedback mechanisms from readers, stakeholders, and experts; and finally, (iv) the internal organisation and the anchoring of the quality process in the newsroom. The framework aims to uphold high levels of journalistic integrity and to meet high standards of quality and relevance, as well as to encourage improvement through constructive feedback and internal accountability.