Prohibited & Restricted Content

Name of code

Prohibited & Restricted Content

Originator of code

Google Maps

Country

International

Original language

English

Year of creation

N/A

Type of code

Media users

Main frame of accountability

Market

Transparency

Public

Legal and regulatory context

Mandatory

Implementation and enforcement

Procedural

Diversity

Yes

AI/automation

No

Abstract

This code comprises the “Prohibited and Restricted Content” on Google Maps, the online map service of the US company Google. With over 45 million users in the EU, Google Maps is designated as a very large online platform (VLOPS) by the European Commission and must comply with the strictest rules of the Digital Service Act (DSA). For instance, systematic risks such as illegal content, public safety and health, protection of minors and fundamental rights such as freedom of expression, media freedom and pluralism, discrimination and consumer protection must be taken into account by the platform. The code applies to all contributions to Google Maps and includes information about deceptive and inappropriate content and behaviour. Violating content will be moderated, violations may be reported to relevant authorities or law enforcement, and violators may lose the ability to post on Google Maps.

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